Our client is a semi-government multinational technology and engineering group in the aerospace, smart city as well as defense and public security sector.

With their ever-growing expansion, they are looking to hire a Call Centre Associate (AMK)

Would this be the next career for you?

• Reports to Contact Centre Team Lead
• Handle customer service hotline and provide first level of supports from OMNI Channels
• Resolve customer queries efficiently and escalate problems/issues promptly.
• Follow Standard operating procedures closely.
• Work as a team and ensure that the contact centre service level is met

If you are someone with the following, let’s chat!

• Diploma / NITEC / GCE ‘O' Level or equivalent
• Minimum C5 for English O level
• Preferably with 1 to 2 years of working experience in call centre environment and/or service related industry

Special Knowledge or Skills:

• Pleasant disposition with good communication skills
• Fluency in a second language
• Computer literate and good typing skills

Additional Information:

WFO

a) 9.00am to 6.00pm (Monday to Friday) and

b) 8.20am to 5.20pm (Monday to Friday), 8.20am to 1pm (Alternate Saturday).

Next Steps

Apply today or contact us to discuss this exciting opportunity.
Do note that we will only be in touch if your application is shortlisted.

Re Source Partners Pte Ltd | 202021170E | 20C0279

Kavitha Selvadurai R22110039

Our client is a Singaporean multinational technology and engineering group in the aerospace, smart city as well as defense and public security sector.

With their ever-growing expansion, they are looking to hire a Claims Associate for their AMK office to proactively manage claims for grant distribution.

Would this be the next career for you?

• Process claim application and reply to emails
• Conduct checks before disbursement
• Exception handling and refunds
• Attend to escalated enquiries on claims
• Collation of data / information / statistics for regular reporting
• Provide administrative support
• Undertake additional tasks as assigned.

If you are someone with the following, let’s chat!

• Possess at least a Diploma or minimally 2 yrs of relevant experience for staff performing the operational functions.
• Proficient with computer use (i.e. Microsoft Word, Excel).
• Able to communicate in English and be conversant in a second language (i.e. Malay, Mandarin or Tamil)
• Customer Service oriented (e.g. courteous, professional and helpful) and preferably with prior experience in customer service.
• Fresh Degree Graduates are also welcome

Additional required skills

• Good interpersonal and communication skills (oral and written)
• Must uphold strong code of work ethics, in particular confidentiality of information
• Detailed and meticulous
• Able to work under pressure to meet deadlines.

Additional Information:

WFO

Monday to Friday: 8.30am – 6.00pm

Next Steps

Apply today or contact us to discuss this exciting opportunity.
Do note that we will only be in touch if your application is shortlisted.

Re Source Partners Pte Ltd | 202021170E | 20C0279

Kavitha Selvadurai R22110039

Our client is a semi-government multinational technology and engineering group in the aerospace, smart city as well as defense and public security sector.

With their ever-growing expansion, they are looking to hire a Call Centre Associate

for their Maxwell office.

Would this be the next career for you?

• Manage general enquiries of inbound calls and online enquiries
• Handle any other hotline administrative functions

If you are someone with the following, let’s chat!

• Diploma / NITEC / GCE ‘O' Level or equivalent
• Minimum C5 for English O level
• Preferably with 1 to 2 years of working experience in a call centre environment and/or service related industry

Special Knowledge or Skills:

• Ability to communicate fluently in English and a Second Language
• Computer literate and good typing skills

Additional Information:

On Site

8.15am - 5.45pm (Monday to Friday)

This is a one year contract position

Next Steps

Apply today or contact us to discuss this exciting opportunity.
Do note that we will only be in touch if your application is shortlisted.

Re Source Partners Pte Ltd | 202021170E | 20C0279

Kavitha Selvadurai R22110039

Our client is a Singaporean multinational technology and engineering group in the aerospace, smart city as well as defense and public security sector.

With their ever-growing expansion, they are looking to hire a Temp Call Centre Associate

for our Ang Mo Kio office to proactively manage all survey and telemarketing roles and front desk duties over the counter, phone and email.

Would this be the next career for you?

• Reports to Contact Centre Senior Team Lead

• Handle customer service hotline and provide first level of supports from OMNI Channels
• Resolve customer queries efficiently and escalate problems/issues promptly
• Follow Standard operating procedures closely
• Work as a team and ensure that the contact centre service level is met.

If you are someone with the following, let’s chat!

• Diploma / NITEC / GCE ‘O' Level or equivalent
• Minimum C5 for English O level
• Preferably with 1 to 2 years of working experience in call centre environment and/or service-related industry
• Pleasant disposition with good communication skills
• Fluency in a second language
• Computer literate and good typing skills

Additional Information:

WFO

a) 9.00am to 6.00pm (Monday to Friday) and

b) 8.20am to 5.20pm (Monday to Friday), 8.20am to 1pm (Alternate Saturday).

Next Steps

Apply today or contact us to discuss this exciting opportunity.
Do note that we will only be in touch if your application is shortlisted.

Re Source Partners Pte Ltd | 202021170E | 20C0279

De Wind Melissa Kelly R1108258

Our client is a Singaporean multinational technology and engineering group in the aerospace, smart city as well as defense and public security sector.

With their ever-growing expansion, they are looking to hire a Compliance Executive for their Ang Mo Kio office.

Would this be the next career for you?

Governance & Risk Management

• Work closely with the Lead, Compliance & Risk Management Office (CRMO) to provide oversight over the Organization’s adherence to legislative and regulatory standards;
• Keep abreast of regulatory and legislative changes and provide updates on regulatory changes and/or legislative requirements to Management & employees
• Conduct process reviews on the various business functions of the Organization to assess effectiveness of internal controls
• Maintain regular oversight of risks in business operations and implement mitigating controls to align with Organization’s risk appetite.

Data Governance 

• • Provide guidance and support to the Data Protection committees within the Organization; 
  • Evaluate, implement and monitor personal data protection compliance policies, procedures, controls and/or remediation measures. 

Education & Awareness 

• Foster a data protection culture amongst employees and communicate personal data protection policies to stakeholders; 
• Administer and conduct compliance training to employees, and other educational events/ activities to raise awareness on risks, data protection and compliance. 

Ad-hoc Duties

• Support any other ad-hoc matters assigned by supervisor and Management.

If you are someone with the following, let’s chat!

• Degree or Diploma Holder
• Minimum 2 years of working experience in the field of risk management, data protection or internal audit 
• Fresh graduates with a keen interest to grow professionally in the fields of data governance & risk management are welcome to apply
• Relevant certification (e.g Certified Practitioner in Data Protection, Certified
• Information Privacy Professional etc) will be an added advantage 
• Ability to work independently, objectively and constructively
• Excellent interpersonal & communication skills to work with various stakeholders
• Analytical and meticulous with strong attention to detail
• Energetic, system-minded and solutions-oriented

Additional Information:

WFO

Mon to Fri : 8.00am - 5.30pm

Next Steps

Apply today or contact us to discuss this exciting opportunity.
Do note that we will only be in touch if your application is shortlisted.

Re Source Partners Pte Ltd | 202021170E | 20C0279

Tan Kee May R23116520

Our client is a Singaporean multinational technology and engineering group in the aerospace, smart city as well as defence and public security sector.

With their ever-growing expansion, they are looking to hire Outbound Call Associate cum Front Desk Support to join their organisation.

Would this be the next career for you?

• Proactive contact and engage customers to gather critical information through survey, telemarketing activities
• Meet and achieve individual and company’s key performance indicators
• Acquire a strong knowledge of the products and services, culture and processes
• Provide quality customer service and prompt follow-up to customers over the phone and/or email
• Listen to customer’s needs, probe to redirect the intent of the question and offer alternative solutions
• Resolve customer queries efficiently and escalate issues promptly
• Submit regular reports to Team Lead and propose new ideas and strategies to improve work performance
• Flexible to be deployed to various locations around Singapore
• Proactive manage all front desk duties over the counter, phone and email
• Identify, profile and tier customers to the types of services that are relevant to their needs
• Ensure smooth customer transactions at all times and provide quality customer services
• Perform administrative duties, manage appointments and register customers
• Prepare room logistics and necessary materials
• Other duties assigned by Team Lead and/or Branch Head

If you’re someone with the following, let’s chat!

• Min. GCE O Levels
• Prior experience in outbound call and front desk management is an added advantage
• Excellence in customer service delivery
• Prior knowledge in Microsoft Office (Excel, Word)
• Ability to demonstrate a sense of urgency and work well under pressure as an individual and in a team
• Possess good verbal and written communication and interpersonal skills
• Flexible to travel to multiple locations around Singapore

Additional details

• Mon – Fri: 8.30am – 6pm and/or 8.30am – 5.30pm | Alt. Sat: 8.30am – 12.30pm
• 1 - 2 years contract (subjected to renewal and/or conversion)
  
  

Next steps

Apply today or contact us to discuss this exciting opportunity.
Do note that we will only be in touch if your application is shortlisted.

Re Source Partners Pte Ltd | 202021170E | 20C0279

Kavitha Selvadurai R22110039

Our client is a Singaporean multinational technology and engineering group in the aerospace, smart city as well as defense and public security sector.

With their ever-growing expansion, they are looking to hire a Outbound Call Associate to proactively manage all survey and telemarketing roles and front desk duties over the counter, phone and email.

Would this be the next career for you?

This is a dual rotational role as per requirement needs.

Main Role as a Call Associate

• Proactive contact and engage customers to gather critical information through survey, telemarketing activities
• Meet and achieve the individual and company’s key performance indicators
• Acquire a strong knowledge of the products and services, culture and processes
• Provide quality customer service and prompt follow-up to customers over the phone and/or email
• Listen to customers’ needs, probe to redirect to the intent of the question and offer alternative solution
• Resolve customer queries efficiently and escalate issues promptly
• Submit regular reports to Team Lead and propose new ideas and strategies to improve work performance
• Other duties as assigned by Team Lead and/or Branch Head

Secondary Role Front Desk Floater – Customer Service Associate

• Flexible to be deployed to various locations around Singapore: Careers Connect (Woodlands/Paya Lebar), etc.
• Proactive to manage all front desk duties over the counter, phone and email
• Identify, profile and tier customers to the types of services that are relevant to their needs
• Always ensure smooth customer transactions and provide quality customer services
• Perform administrative duties, manage appointments and register customers
• Prepare room logistics and necessary materials
• Other duties as assigned by Team Lead and/or Branch Head

If you are someone with the following, let’s chat!

• GCE ‘O’ levels and above
• Have prior experience in outbound call preferred
• Have prior experience in front desk management preferred
• Basic Computer knowledge (Microsoft Excel and Word)
• Have a pleasant disposition with a positive attitude
• Excellent in customer service delivery
• Organized, self-motivated, and result-oriented individual
• Demonstrate a sense of urgency and work well under pressure as an individual and in a team
• Good verbal & written communication and interpersonal skills

Additional Information:

On Site

• Call Associate: 8.30am to 6.00pm (Monday to Friday)
• Front desk Floater- Customer Service Associate: 8.30am to 5.30pm (Monday to Friday), 8.30am to 12.30pm (Alternate Saturday)

Next Steps

Apply today or contact us to discuss this exciting opportunity.
Do note that we will only be in touch if your application is shortlisted.

Re Source Partners Pte Ltd | 202021170E | 20C0279

Kavitha Selvadurai R22110039