Our client is a leading company for on-demand, multi-service tech platform providing access to a wide range of services in the Southeast Asia region.

Their principle of using technology to improve the lives of users, create more value for society, improving efficiency and productivity.

They are expanding in the region and looking to strengthen their position as the leading technology platform in Southeast Asia, by providing solutions for everyday challenges.

They are currently looking for Customer Service Representatives for their Command Centre in Singapore. You will be the frontline voice to their end users and responsible in managing of their critical cases that arise with the ecosystem.

Selected candidates will be trained on core product lines, systems, and processes with the ability to exercise judgement.

Would this be the next career for you?

   Expected to follow documented SOPs as guidelines.

• Answer all open/escalated issues with urgency correspondence from customers, drivers, colleague's families, and friends, via call, email, or salesforce. (No in-person handling)
• Proper usage of internal company tools.
• All cases should be handled within the stipulated SLAs.
• No compliance critical mistakes.
• Cases should be recorded in the internal notes where the tickets are created.
• Investigate, review, and complete all unresolved issues from all regulatory agencies and attorneys coming from all business lines.

   Work within your own team under general supervision with considerable attitude for initiative and independent judgement.

• Work effectively within a highly matrixed environment.
• Monitor and report potential risks such as outages or bugs, non-compliance (internal/external) or alleged violations.
• Strictly follow individual team schedules.
• Going beyond mere problem solving to identify root causes and work with team lead to make continuous improvements.
• Perform any other job-related instructions, assigned by Team Lead or Supervisor.
• Overtime will only be approved if this is decided by Team leaders
• Other projects that will help agents to progress in their career.

If you are someone with the following, let’s chat!

• A minimum 2 years’ experience as a Customer Support Specialist or similar CS role
• Able to adapt to a fast-changing environment, and open to shift work
• Good command of English (spoken and written)
• Excellent communication and problem-solving skills
• Background in handling escalated incidents a bonus
• Flexibility to regularly rotate through different technical specialities and skill sets
• Candidate should have excellent time management skills and can make decisions quickly
• Multi-tasking abilities
• Patience when handling tough cases
• Proficient in Google Suite

Next Steps

Apply today or contact us to discuss this exciting opportunity.

Do note that we will only be in touch if your application is shortlisted.

Re Source Partners Pte Ltd | 202021170E | 20C0279

Dominick Noh Junhao | R1877368

Our client is is an American multinational semiconductor company that develops computer processors and related technologies for business and consumer markets.

With their current expansion, they are looking for Secretary to assist on their daily operation.

Would this be the next career for you?

• Calendar management and schedule calls/ meetings in various geographies and time zones.
• Assist with meetings and technology set-up details.
• Resolve routine day-to-day requests from internal departments.
• Manage international travel, including visa preparation
• Manage expense report coordination and submissions 
• Coordinate the onboarding and offboarding processes of new sales hires in collaboration with the hiring manager 
• Perform other administrative duties as needed

If you are someone with the following, lets chat!

• Minimum diploma
• Minimum with 1 year of relevant experience
• Experience in travel bookings and calendar management is crucial

Working Details

• East, Changi
• Monday- Friday, Office hour

Next Steps

Apply today or contact us to discuss this exciting opportunity.

Do note that we will only be in touch if your application is shortlisted.

Re Source Partners Pte Ltd | 202021170E | 20C0279

Lee Wen Yue Debra R1433914

Our client is a is fitness company. With their current expansion, they are looking for an Admin Executive to assist on their daily operations. 

This role is a fully work from home (WFH) role. 

Would this be the next career for you? 

• Administrative Support: Provide administrative assistance to team members. Schedule appointments, meetings. Prepare and distribute internal and external correspondence
• Data Entry and Documentation: Input and update data in databases, spreadsheets, and other systems. Prepare and maintain documentation and reports.
• Customer Service: Provide prompt and efficient support to clients, resolving queries and issues related to system functionality.

If you are someone with the following, let’s chat!

• Minimum GCE ‘N’/‘O’ Level / Nitec / Higher Nitec or at least 1 year working experience in similar roles.
• Proficient in MS Office (Excel & Word)
• Ability to work independently with minimum supervision.
• Customer-oriented with good interpersonal and communication skills.

Next Steps
Apply today or contact us to discuss this exciting opportunity.
Do note that we will only be in touch if your application is shortlisted.
Re Source Partners Pte Ltd | 202021170E | 20C0279 

Mun Yu Ling R1549493 

Our client is leading financial services provider, retailer and trader of luxury products in Southeast Asia. They are looking for an Sales Executive to grow the business.

Would this be the next career for you?

• Need to expand existing and new develop clientele base.
• Build strong rapport and provide excellent service to customers.
• Serve as a liaison between customers and internal departments, to facilitate smooth and successful loan application and disbursement processes.
• Able to resolve conflicts timely and efficiently in a fast-paced environment.
• Achieving sales target.

If you are someone with the following, let’s chat!

• GCE N/O/A level.
• Independent and highly motivated in achieving sales target.
• Customer-centric and keen to learn with positive work attitude.
• Possess good interpersonal skills.

Next Steps

Apply today or contact us to discuss this exciting opportunity.

Do note that we will only be in touch if your application is shortlisted.

Re Source Partners Pte Ltd | 202021170E | 20C0279

Dominick Noh Junhao | R1877368

Our client is a local company that specializes in the Wholesale Of Livestock, Meat, Poultry, Eggs And Seafood. They are looking for a Partnership Executive to aid in the operation of the business.

Would this be the next career for you?

• Identify and cultivate relationships with key industry players.
• Evaluate and negotiate partnerships in alignment with business objectives.
• Develop and execute a comprehensive partnerships strategy.
• Collaborate with internal and external teams to integrate partnership initiatives into business plans.
• Establish and monitor key performance indicators for partnerships.
• Analyse and report on partnership success, providing data-driven recommendations.

If you are someone with the following, let’s chat!

• Bachelor's degree in Business or related field.
• Proven experience in partnership management.
• Excellent communication, negotiation, and analytical skills.
• Ability to work effectively with cross-functional teams.
• Flexibility to adapt to changing market conditions.

Next Steps

Apply today or contact us to discuss this exciting opportunity.

Do note that we will only be in touch if your application is shortlisted.

Re Source Partners Pte Ltd | 202021170E | 20C0279

Dominick Noh Junhao | R1877368

Our client is a local company that specializes in the Wholesale of Livestock, Meat, Poultry, Eggs and Seafood. They are looking for a HR Trainer & Operations Manager to aid in the operation of the business.

Would this be the next career for you?

Training & Development

• Design and deliver HR training program and establish good company culture
• Develop and implement onboarding processes for new hires

Operational Oversight

• Streamline HR processes for efficiency
• Ensure compliance with HR policies and regulations

Team Collaboration

• Collaborate with HR teams to address training needs
• Provide support for HR operations and projects

Reporting

• Generate reports on HR metrics and training effectiveness
• Analyze data for continuous improvement

If you are someone with the following, let’s chat!

• Bachelor's degree in HR or related field
• Proven experience in HR training and operations management
• Strong training and facilitation skills
• Knowledge of HR processes and compliance
• Ability to lead and collaborate with HR teams
• Excellent communication and interpersonal skills

Additional information:

• Working mode: Hybrid (around 2-3 days coming to office)
• Working hours: Tuesday - Sunday (10am-7pm)

Next Steps

Apply today or contact us to discuss this exciting opportunity.

Do note that we will only be in touch if your application is shortlisted.

Re Source Partners Pte Ltd | 202021170E | 20C0279

Tan Xin Hui | R23112426

Our client is a Singapore-base leading financial services provider and expended the business to Southeast Asia region. With their current expansion, they are looking for Account Manager to join and grow with them.

In this role, you are responsible for acquiring and managing client accounts under the Secured Lending Division Department.

Would this be the next career for you?

• Acquire and manage new clients (both corporate and individuals)
• Building and maintaining rapport with client accounts
• Preparing and submitting credit proposals, assessing creditworthiness and risk
• Collaborating with credit and backend teams to ensure accurate loan approvals/disbursements
• Proactive management, supervision and monitoring of accounts

If you are someone with the following, lets chat!

• More than 2 years of relevant working experience in soliciting for commercial loans and preparing credit proposals
• Customer oriented
• Driven and proactive demeanor
• Excellent interpersonal and communication skills
• Candidates with relevant experience will be viewed favorably, though not necessary

Next Steps

Apply today or contact us to discuss this exciting opportunity.

Do note that we will only be in touch if your application is shortlisted.

Re Source Partners Pte Ltd | 202021170E | 20C0279

Dominick Noh Junhao | R1877368