Job Description

Our client is a semi-government multinational technology and engineering group in the aerospace, smart city as well as defense and public security sector.

With their ever-growing expansion, they are looking to hire a Call Centre Associate (AMK)

Would this be the next career for you?

• Reports to Contact Centre Team Lead
• Handle customer service hotline and provide first level of supports from OMNI Channels
• Resolve customer queries efficiently and escalate problems/issues promptly.
• Follow Standard operating procedures closely.
• Work as a team and ensure that the contact centre service level is met

If you are someone with the following, let’s chat!

• Diploma / NITEC / GCE ‘O' Level or equivalent
• Minimum C5 for English O level
• Preferably with 1 to 2 years of working experience in call centre environment and/or service related industry

Special Knowledge or Skills:

• Pleasant disposition with good communication skills
• Fluency in a second language
• Computer literate and good typing skills

Additional Information:

WFO

a) 9.00am to 6.00pm (Monday to Friday) and

b) 8.20am to 5.20pm (Monday to Friday), 8.20am to 1pm (Alternate Saturday).

Next Steps

Apply today or contact us to discuss this exciting opportunity.
Do note that we will only be in touch if your application is shortlisted.

Re Source Partners Pte Ltd | 202021170E | 20C0279

Kavitha Selvadurai R22110039