Job Description

Our client is the global leader in commercial real estate services and investments, they are currently looking for Concierge as maternity cover for 5 months.

Would this be the next career for you?

Essential Duties:

• Coordinate and support Workplace Services, providing a warm, professional greeting.
• Handle various services: concierge, reception, room management, A/V support, event management, and more.
• Respond promptly to customer requests and complaints.
• Ensure compliance with brand guidelines for all materials.
• Maintain databases and assist with data entry and reporting.
• Follow security and emergency procedures calmly and efficiently.
• Support the Experience Services team with expense management and meeting coordination.
• Keep vendor records up to date and assist with orientations.
• Support moves, adds, and changes (MAC) as needed.

Concierge Services:

• Greet visitors and ensure adherence to safety procedures.
• Prepare and serve beverages; manage guest registrations and security badges.
• Answer incoming calls and manage contractors’ sign-in processes.
• Maintain cleanliness of reception and meeting areas.
• Assist visitors with ad hoc requests and meeting room bookings.
• Manage the CRES team email inbox and conduct weekly site inspections.

Meetings & Events Management:

• Set up and pack down meeting rooms; monitor equipment functionality.
• Place catering orders for events and manage relationships with suppliers.
• Facilitate room setups and support staff with AV and reservation needs.
• Assist with staff training events and offsite training logistics.

Security Badge Management:

• Oversee allocation and collection of security badges and lockers.

Business Services:

• Assign workplace locations for new starters; manage stock of office supplies.
• Sort and distribute incoming and outgoing mail.
• Coordinate external printing and update digital signage.
• Support financial processing and environmental reporting.

Administration:

• Manage incoming emails and create Service Now tickets.
• Provide handovers and training for relief staff.
• Update reception resources monthly.

If you are someone with the following, let’s chat! 

• Diploma required; minimum one year of customer service experience preferred.
• Able to work in a standing position for long periods of time
• Strong interpersonal skills and a warm demeanor; able to resolve issues effectively.
• Detail-oriented with good organizational skills; comfortable under pressure.
• Proficient in Microsoft Office Suite and adaptable to new technologies.
• Flexible with work schedules and able to perform physical tasks as needed.

Next Steps

Apply today or contact us to discuss this exciting opportunity.

Do note that we will only be in touch if your application is shortlisted.

Re Source Partners Pte Ltd | 202021170E | 20C0279

Tan Kee May R23116520